Key Account Manager

Own the performance and growth of an assigned seller portfolio, driving GMV, assortment expansion, and category targets. This role focuses on building senior-level seller relationships, diagnosing performance gaps using data insights, and translating them into concrete growth strategies. You will lead campaign execution cross-functionally, optimize pricing and promotions, ensure platform compliance, and proactively manage risks to sustain a high-quality marketplace ecosystem.

• 1. Own the performance and growth of an assigned seller portfolio, accountable for listings, GMV, and category targets
• 2. Build senior-level relationships and lead regular business reviews with clear actions and measurable outcomes
• 3. Diagnose performance gaps using traffic, conversion, and basket data, and translate insights into improvement plans
• 4. Co-create growth strategies with top sellers, focusing on assortment expansion and market opportunities
• 5. Advise sellers on pricing, promotions, and listing quality to improve visibility and sales velocity
• 6. Lead end-to-end campaign execution with Marketing and Operations, from seller nomination to post-campaign review
• 7. Ensure seller compliance with platform standards and proactively manage risks to maintain ecosystem quality

• 1. Age 24–29 with a Bachelor’s degree or higher
• 2. Minimum 3 years of experience in Sales, E-commerce, or Marketplace roles
• 3. Strong analytical skills with the ability to translate sales and operational data into actionable recommendations
• 4. Excellent communication, negotiation, and relationship management skills
• 5. Proficiency in Google Sheets/Excel; familiarity with data dashboards or BI tools (e.g., Looker Studio)
• 6. Solid understanding of e-commerce operations, campaign mechanics, and marketplace dynamics
• 7. High level of ownership and accountability; able to work under pressure in a fast-changing environment