Support daily operations and help keep SASOM running smoothly.
About the Role
Join our operations team as an Operations Assistant and play a vital role in keeping SASOM's marketplace running seamlessly. You'll work across multiple functions including order processing, inventory management, and customer support coordination. This is an excellent entry point for someone looking to build a career in e-commerce operations.
Responsibilities
- Process incoming orders and coordinate with warehouse team
- Update inventory records and track stock levels
- Assist with quality control checks on incoming products
- Coordinate with couriers and manage shipping logistics
- Handle basic customer inquiries and escalate issues when needed
- Maintain organized records and documentation
- Support the team with administrative tasks
- Help prepare reports on operational metrics
Requirements
- Bachelor's degree in any field
- 0-2 years of experience in operations or customer service
- Proficient in Google Workspace or Microsoft Office
- Strong organizational and multitasking skills
- Good communication skills in Thai and English
- Detail-oriented with a problem-solving mindset
- Able to work in a fast-paced environment
- Positive attitude and willingness to learn
Benefits
- Competitive salary
- Health insurance
- Learning and development opportunities
- Staff discount on SASOM products
- Friendly and supportive team environment
- Clear career progression path
Ready to Join Our Team?
Apply now and become part of our journey to build the future of e-commerce in Thailand.